In this course, we’ll learn about the basics of IT Service Management based on ITIL, the most famous guide for service management.
The purpose of this certification program is to familiarize the candidates with different aspects of IT services management and the way they can work together to create user satisfaction and increase profits in the company.
This course also prepares you for the ITIL Foundation exam.
- : Equals to a 3 day course
- : 55 Lessons and 12 hours of video
- : Includes quizes
- : Simulated Exams
- : Integrated Flashcards
- : Educational Games
- : Accredited by PeopleCert / Axelos
- Author and Presenter : Ivor MacFarlane
- Designer : Ivor MacFarlane and Nader K. Rad
- PMI PDUs : 21
- AXELOS CPDs : 15
The Official Exam, Certificate