Teaming for Quality

Never again will project management practitioners have to wonder how to change traditional committees into quality focused, horizon-expanding engines of change! This book links teaming principles, applications, and practices with remarkable power and clarity to ready-today/use-today/internalize-today. This wonderfully resourceful book is constructed around two distinct, but closely interrelated, disciplines: quality management and project management. It provides step-by-step techniques for addressing every conceivable kind of issue. Appendices that offer 32 teaming principles and a control systems theory, as well as Shuster’s PIC-Process for Innovation and Consensus, serve as foundations for his ethically based approach to participatory management.